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Returns & Exchanges
At Hawkins New York, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unused and unwashed items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return and print the prepaid shipping label provided via email.
3
Pack Your Items
Carefully pack your items in their original packaging to ensure they arrive back to us in perfect condition.
4
Drop Off and Refund
Drop off your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing